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Forum Discussion
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
The latest Orbi update 2.21.0.2590 fixed my logging issues on my Samsung phone
> The latest Orbi update 2.21.0.2590 fixed my logging issues on my Samsung phone
I am still on version 2.20.2.2506 and there is no update available (yet)
Note: I am in The Netherlands.
MichelH61 wrote:
> The latest Orbi update 2.21.0.2590 fixed my logging issues on my Samsung phone
I am still on version 2.20.2.2506 and there is no update available (yet)
Note: I am in The Netherlands.Likewise, same version in the UK.
Uninstall/reinstall has no effect.
The firmware version on my RBK50 router and satellite is V2.7.4.24. I confirmed that this is the most up-to-date version. I did, however, notice there was a NETGEAR Orbi App (Android) link under Firmware and Software downloads. I opened a browser on my phone and clicked the link. It brought me to a page to update the software on my phone. And voila! it worked. Problem solved. I am now able to logon to my Orbi router.
Looks like it's finally fixed, have updated to the latest Android available version (2.21.0.2590) via Play store in the UK and can now FINALLY log in to the app. Thanks for fixing it at last Netgear. Please help us out by responding quicker and releasing bug fixes sooner and making your support more available to customers who have spent a lot on your products!
The update date shows Nov 10 however it showed up in Play store just today in the States.
