NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
Apparently, first in the USA:
https://community.netgear.com/t5/Orbi-App/Android-Orbi-App-2-21-0-2590/m-p/2272469
If your still not getting logged in, can someone try this and let us know if this helps get you back in at all?
Same process that seems to work on NH app, may work on Orbi app. This is only a last resort check to see if you can get back in.
Just got the update from the playstore ver. 2.21.0.2590. It did not fix it. Problem and error message unchanged. I cleared cache and storage before updating app.
Best would be to uninstall and install the new release #Iguess
Someone77 wrote:
Just got the update from the play store ver. 2.21.0.2590. It did not fix it. Problem and error message unchanged. I cleared cache and storage before updating app.The new app version works correctly on all four of my Android devices.
(Embarassed not to have considered how long it would take for Google Play to change the app version and roll it out to various geographic regions.)
Once again, the new app version required me to enter my Netgear app credentials on one tablet, but not on my older Android devices.
- Confirmed: newest version (2.21.0.2590) seems to have solved the problem. Android local login is possible again. Thank you NG.
