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Forum Discussion
Royalh13
Oct 28, 2022Star
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
michaelkenward
Nov 16, 2022Guru
Glennnnn wrote:
I actually bought a new rbs50 today (already had an existing one but needed extra satellite)...
You should be able to set this up without the app.
How do I install my NETGEAR router using the router web interface? | Answer | NETGEAR Support
Can I install and manage my Orbi WiFi System without using the Orbi app? | Answer | NETGEAR Support
It is essential for some things, but not setting up a router.
Far from satisfactory for many people – some of us avoid apps where possible – but a stopgap until Netgear finally gets its act together.
This one has been going on for more than a month now. And some devices really do need the app for setup, as Netgear rushes to simplify (dumb down) the "user experience".
JOHNNYB1021976
Nov 16, 2022Guide
Absolutely need the app to set up Alexa on the orbi speaker satellite and now it's useless for Alexa in which I specifically brought direct from Netgear and I called tech support and they wanted me to pay 89 dollars to help with the issue they created which is bull**bleep**
- Someone77Nov 16, 2022TutorThe update hasn't fixed it for me. What may be different for me:
1) I'm not allowing) location access
2) I'm getting a popup at the 1st login asking if I want to login using my Gmail account, which I only use for android stuff. I have a proper email account which I use for emails and most logins and that address wasn't offered, so I have to click on "None of the above", then type my email address. If I try to use Bitwarden to autofill the details, I get the popup again and when I clear it, the password is not filled, so I have to go to Bitwarden, copy the password and then paste it in! Is the timer for login timeout already running? Because this is a big hassle and takes time to wrestle with!
Yes, I've tried clearing the cache and storage again and restarting my device. - michaelkenwardNov 16, 2022Guru
JOHNNYB1021976 wrote:
Absolutely need the app to set up Alexa on the orbi speaker satellite ....Yes. That's one of several things that depend on the app.
There are many other features where Netgear tries to thrust the app down our throats, but where the browser graphical user interface (GUI) works.
- Royalh13Nov 16, 2022Star
Looks like I can now log on locally on both of my phones...
Now if only NG can fix the app again because it's showing 33 devices that are "attached" and "online" even though most of those devices haven't been on my network in years..., in a couple of cases, more than 4.5 years... 🙄
- MichelH61Nov 16, 2022Star
What you wrote sounds very familiar. I also have a phone connected to the Orbi app that I can't delete because I no longer have this device. If I want to delete that phone in the Device list, the app hangs and that device is not deleted. Very strange But you write that you have 33 devices and I thought that only five can be connected at most