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Forum Discussion
expectedbetter1
May 24, 2023Tutor
Can't logon to Orbi - "Logon timed out, please try again"
A previous thread indicated that this was fixed. It does not appear to be. I updated my firmware and iPhone app. Deleted and reinstalled my iPhone app three times based on the previous thread. Sa...
2tired
May 21, 2025Initiate
Wrong. I have done all of these things 100,000 times. It is not being resolved at all.
FURRYe38
May 21, 2025Guru - Experienced User
No, you'll need to be patient while NG fixes this for the app. Otherwise use the web page to log in and make changes in mean time.
- 2tiredMay 21, 2025Initiate
Alright I understand and I'm sorry I replied in frustration earlier. But what is a realistic time frame to expect for something like this to be resolved? Also, I am using older an older Orbi AC3000. At one point in this 3 day ordeal of trying to resolve this problem, I considered buying a newer model. But if the app isn't working on iOS 18.4.1 with the AC3000, is the app going to work with any other newer model Orbi with the current iOS problem?