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Forum Discussion
Can't logon to Orbi - "Logon timed out, please try again"
A previous thread indicated that this was fixed. It does not appear to be. I updated my firmware and iPhone app. Deleted and reinstalled my iPhone app three times based on the previous thread. Sa...
Thanks to everyone for replying. It's great to know that I'm not alone in experiencing this logon problem. But does anyone know whether the problem occurs only for older ("past-end-of-life") Orbi routers -- or are current models affected too? I have an RBR40 running firmware v2.7.5.6 and an iPhone 13 pro running iOS 18.4.1.
Does anyone know if Netgear Customer Support monitors these chats? If not, how do we report the problem to them?
If Netgear Customer Support is listening: (1) Are you aware of this "Logon timed out, please try again" system problem? (2) Does the problem affect only certain Orbi models? (3) Will a repair be released for the affected models? (4) When is the repair likely to be released.
https://my.netgear.com/support/contact.aspx
We have made them aware.
No.
We all hope so.
NG doesn't give that information out. Hopefully next app update.
I have LBR20, firmware 2.7.5.6, Orbi App 2.45.0.66.
I cannot connect locally or remote anymore. In the browser routerlogin or 192.168.1.1 work fine.
Forgot to say: iOS app.
