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Forum Discussion
can't use orbi app, won't accept default password, logon times out
after resetting Orbi Router RBR50v2, I can't use the Orbi app it won't accept the default password, it says 'logon timed out'. Rebooting the router, or resetting it again does not help. BUT my phone...
PedrOrbi wrote:
after resetting Orbi Router RBR50v2, I can't use the Orbi app it won't accept the default password, it says 'logon timed out'. Rebooting the router, or resetting it again does not help.
BUT my phone and my laptop CAN see the Orbi, so the wifi is fine, it's the app
I have an iPhone SE version2 (2020) , iOS 18.4
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
not sure I understand, the problem is with the iOS app, and nothing will connect to the internet with the default user/password, but I guess I'll try plugging my lapotp with ethernet and a browser....
Set up the Orbi system using your laptop and browser as suggested in the linked information. Once it's setup then try connecting with Orbi app.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
it doesn't work, I get errors, see attached files
No problem with a different router/network
Orbi app will NOT accept default password, Orbi router will NOT connect to the internet
attached is another error
There should be a bypass option on this screen to continue.
What browser are you using? Try MS Edge or Firefox.
Try 192.168.1.1 in the browser...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
at some point a web interface appeared on my browser, on wifi, and I set it up, so my router is working now, but I still can NOT logon to the iOS app, even after deleting it and downloading again
oh well, thanks all for trying to help
I'm still not 100% happy, but at least the router wifi works
