NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
can't use orbi app, won't accept default password, logon times out
after resetting Orbi Router RBR50v2, I can't use the Orbi app it won't accept the default password, it says 'logon timed out'. Rebooting the router, or resetting it again does not help. BUT my phone...
not sure I understand, the problem is with the iOS app, and nothing will connect to the internet with the default user/password, but I guess I'll try plugging my lapotp with ethernet and a browser....
Set up the Orbi system using your laptop and browser as suggested in the linked information. Once it's setup then try connecting with Orbi app.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message