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Forum Discussion
can't use orbi app, won't accept default password, logon times out
after resetting Orbi Router RBR50v2, I can't use the Orbi app it won't accept the default password, it says 'logon timed out'. Rebooting the router, or resetting it again does not help. BUT my phone...
I'm having the same problem. Web UI works fine, but mobile app all of a sudden started telling me the logon timed out. I've tried all the reinstall / reboot fixes on this thread and others, too. Nothing works. It was working okay about a week ago and nothing has changed - I didn't reset the router or change a password or anything like that. BUT I upgraded to iOS 18.4 on my iPhone. I'm guessing the app might have a problem with iOS 18.4.
I'm hoping this is just a temporary bug on the app. I reported it in the App Store and using the "shake phone" option to report the app bug (shake phone when it shows the error message). Just letting you know others have the problem, too. Hope they fix it soon. I have an RBR20 router.