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Forum Discussion
PedrOrbi
Apr 04, 2025Star
can't use orbi app, won't accept default password, logon times out
after resetting Orbi Router RBR50v2, I can't use the Orbi app it won't accept the default password, it says 'logon timed out'. Rebooting the router, or resetting it again does not help. BUT my phone...
FURRYe38
Apr 07, 2025Guru - Experienced User
Orbi app version 2.43.2.1 is working on my iPhone 12 Pro Max with iOS 18.4 loaded connecting to my Orbi 870 series. Anywhere Access is working too.
- shoelessyoApr 08, 2025Guide
FURRYe38 try Orbi app v 2.44.0. That's the version that stopped working with iOS 18.4 for me.
- FURRYe38Apr 08, 2025Guru - Experienced User
Ok, updated to v2.44.0, app still working for me on my phone and Orbi 870 series.
- shoelessyoApr 18, 2025Guide
netgear - have a fix coming soon? (like Netgear will actually read this thread haha). I've also reported the bug twice on the mobile app (shake method since logon won't work) but never heard back at all.
- JL-NetherlandsApr 18, 2025Tutor
Hi again,
additional info w.r.t. my earlier post:
Router Firmware V2.7.5.6 | RBR50, IOS 18.4 (22E240).
not able to logon to the router via the mobile app.
it was working on the earlier IOS 18.3 version.
netgear : please update the mobile app, so it works with the most up-to-date IOS version.