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Forum Discussion
sapper-64
Jun 17, 2022Follower
CBR750 Orbi app security
The security portion on my Orbi app has a previous persons email address on it. The router is registered to me now, but I can’t figure out how to change the security portion to my account.
2 Replies
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- TelecomTom1Aspirant
I'm assuming by Security you mean Armor. I had a similar situation last year when I upgraded my Orbi system to a new one. I still had about 6 months left on my old Armor subscription. Customer support was able to migrate the license to the new Orbi system. It's related to the Orbi SN and your email account. Customer Support would be able to straighten it out for you.
- KevinLiTNETGEAR Moderator
Hello sapper-64,
Welcome to the NETGEAR Community!
Are you still having issues with changing the email associated with NETGEAR Armor attached to your CBR750?
Best,
Kevin
Community Team