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Forum Discussion
issaquah
May 04, 2022Initiate
Changing the Name of the Devices in the Orbi App
I have set up several Orbi systems for various clients. All are listed in the Orbi app....but they are listed just by the product name: For example, my list shows RBR750, RBR850, etc. I would like to...
KevinLiT
May 04, 2022NETGEAR Moderator
Hello issaquah,
I understand that you would like to have the name of the Orbi reflect the clients that you are servicing.
To change the device name please follow the following steps:
First, navigate to routerlogin.net
Next, select the "ADVANCED" Tab
Then, select the device name
Finally, change the name to one that is desired.
Let me know if this helps!!
Best,
Kevin
Community Team
- CrimpOnMay 04, 2022Guru - Experienced User
I believe the issue is that after changing the router names, those new names do not appear on the "List of Systems" in the Orbi app.
When I click on the Home icon (little house in a cloud), that screen shows the model number of the Orbi router, not the personalized name.
If this app was used to manage several Orbi systems, each of them would have the model number, rather than the actual "name".
Frankly, it had not occurred to me that a customer would want to have one Orbi app manage a number of different Orbi systems, which appears to be the case here.
- issaquahMay 04, 2022Initiate
Thanks for that tip! BUT is there anyway to do that from the ORBI app?? Or must one be onsite and login to the Orbi GUI?
- CrimpOnMay 04, 2022Guru - Experienced User
The app has a section called "Router Settings" that allows me to edit the name of my Orbi router.
Alas, I have only one router, so I have no idea what happens when a person has more than one.