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cdkiesau's avatar
cdkiesau
Follower
Sep 28, 2020

Circle no longer working

After getting a new phone I no longer have access to circle through my Orbi router. I have tried updating the firmware, resetting the factory defaults, uninstalling and reinstalling the circle app, etc. Nothing works. I just get the endless loop of “something went wrong “. Can you help reestablish my circle connection?

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Oct 01, 2020

    Hello, 

     

    I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

     

    Name:

    Email:

    Model Number:

    Serial Number: 

     

    Thanks,

    Christian