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Forum Discussion

donlo's avatar
donlo
Follower
Mar 06, 2020

Circle Passcode w/RBK50

I had setup the Circle after starting use my new Orbi RBK50.  But I uninstalled the Circle in my mobile accidentally.  When I re-install the Circle App, its need enter passcode, I selected the option...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 27, 2020

Hello mal0, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

drswood2's avatar
drswood2
Aspirant
Jul 19, 2020

I had to reinstall my Circle app because it just quit working. Credit card info is correct, Orbi is working and ATT router/modem all okay. Circle app is trying to me a code to an old cell# and I have no idea how to change this setting. I am the only "administrator" and have found no way to check the profile information. help!

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 22, 2020

    Hello drswood2, 

     

    I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

     

    Name:

    Email:

    Model Number:

    Serial Number: 

     

    Thanks,

    Christian