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Forum Discussion
Circle with disney user account reset daily
Have subscribed to Circle with Disney. Set up kids user accounts with limit bed time etc. Their accounts seem to reset to no restriction everyday even though they were not connected onto the network. ? Bug or something else.
6 Replies
Hi cchan8,
Welcome to the community!
When you say "reset to no restriction", do you mean that you lose the settings that you have set on the app entirely or that the filtering/restrictions don't take effect? Does the restriction take effect or reset as well when tested on your profiles?
Dexter
Community Team
The kids account change to no restriction of everything. Have set my account (normally no restriction) to bed time restriction. This does not change. Suspect kids change their account setting.
Thanks for responding. If so, it looks like they have access to the Circle app that manages your network. You can try and make sure they don't have it installed on their devices (if you don't normally give them access to yours) and make sure that you setup app lock PIN. If that does not work, you can setup Circle again and select the option "I'm the only Circle admin" instead. The links below may help.
https://support.meetcircle.com/hc/en-us/articles/115001382211-Using-the-Circle-App-Lock-PIN
Dexter
Community Team
Thanks for your help. Had setup pin lock but their account still reverts back to no restriction regularly. Will try reset and only admin. Thanks again.
