Configure RBR50 v2 on iPhone but Orbi not Found

Question

I have had an AC3000 Mesh WiFi System (RBK20) , specifically RBR50v2 that I haven't used in a while. I did a factory reset on it and am attempting to configure

I reinstalled the Orbi app and am trying to configure my router but I keep getting the error Orbi Not Found. I have disabled private relay as many posts have recommended. I have disabled Private Wi-Fi address and Limit IP Address Tracking but I am still getting the same error. I am at a loss for how I can try to reconfigure this router at this point. Any assistance would be greatly appreciated.

CrimpOn · Answer

Does the iPhone connect to the Orbi WiFi correctly before opening the app?

cakelyfe · Answer

Yes, I am able to manually connect to the network or through the app with the pop-up asking if I want to join the network.

CrimpOn · Answer

(know little about iPhones, but....) Sometimes deleting and reinstalling an 'app' leaves data behind (at least on Android phones). I always clear both data and cache before removing an app, so that reinstalling the app cannot pick up old information.
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Is there a similar feature for iPhone apps?

cakelyfe · Answer

I have tried on two different devices and I have fully uninstalled and reinstalled.&nbsp; I'm very confident it is not my phone.&nbsp; I also tried connecting my computer to the router and accessing the configuration website at HTTP://192.168.1.1 and https://192.168.1.1 and the page will not load.&nbsp;

CrimpOn · Answer

Is this router connected to an Internet Service Provider (ISP) device?

An Orbi system will function with no ISP connection. Not terribly useful for most people, but I saw a post from some Doctors who were running a Clinic "out in the boonies" and needed to network all their devices.In that case, a Factory Reset will always set the router to 192.168.1.1 and a computer connected with Ethernet should be able to open the web management page.
When an Orbi is connected to an ISP router, sometimes the ISP assigns an IP in the 192.168.1.x subnet to the router, and this causes the router to create a different IP subnet on the LAN side, which is almost always 10.0.0.xOne quick way to check is to determine the IP address assigned to the computer and the gateway IP address (which will be the Orbi router).&nbsp; On Windows, the ipconfig /all command displays this information.

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Configure RBR50 v2 on iPhone but Orbi not Found

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