NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Raymonddeniet's avatar
Raymonddeniet
Guide
Oct 23, 2019

Connected devices not correct

Hi,

 

Can anyone help me out please. When I log on to my Orbi router and see the connected devices I don't get to see them all.

I can only see 15 when about 20 are connected.

What do I have to do to see them all (for catogorising and maintenance and renaming).

 

I hope it is possible to get an actual list on my screen.

6 Replies

Sort By
  • Retired_Member's avatar
    Retired_Member
    Oct 23, 2019
    Raymonddeniet wrote:

    Hi,

     

    Can anyone help me out please. When I log on to my Orbi router and see the connected devices I don't get to see them all.

    I can only see 15 when about 20 are connected.

    What do I have to do to see them all (for catogorising and maintenance and renaming).

     

    I hope it is possible to get an actual list on my screen.

    do the devices work?  If they do, don't worry about it.  Lots of complaints about the app.

    • Raymonddeniet's avatar
      Raymonddeniet
      Guide
      Oct 23, 2019
      Yes, they all work fine.
      Ok thank you. I thought it was me.

      I hope they will get the app better in the future.

      Thanks again
      • Retired_Member's avatar
        Retired_Member
        Oct 23, 2019
        Raymonddeniet wrote:
        Yes, they all work fine.
        Ok thank you. I thought it was me.

        I hope they will get the app better in the future.

        Thanks again

        to help the NG team...you may want to post the FW you're using.  Thanks