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Forum Discussion
wRiNkLe_sTiCk
Oct 20, 2024Apprentice
Connected Devices showing up as wrong device
Anyone know how to get connected devices to show up as what they actually are in the Orbi app? A while back I used to be able to log into the router via a browser and manually set name, brand and mode...
CrimpOn
Oct 20, 2024Guru - Experienced User
wRiNkLe_sTiCk wrote:
Anyone know how to get connected devices to show up as what they actually are in the Orbi app? A while back I used to be able to log into the router via a browser and manually set name, brand and model
I have had an Orbi for over seven years. I do not recall ever having the ability to create an entry for "Brand" on the web interface. I simply included the brand information as part of the model number, such as "Epson ET-3760".
One annoying aspect is that the Orbi web interface and the Orbi 'app' appear to be maintained by separate programming groups. (plus the Apple and Android versions of the 'app' also seem to be 'different') One obvious example is the graphic displayed in the description of each device is not the same. Many of the graphics are 'similar', but some (such as the "Camera") are wildly different.
It seems clear (to me) that someone on the 'app' programming team decided, "Hey. The MAC address has a manufacturer code at the start. We can use that to look into a manufacturer table and display the Brand of device. Cool."
(never mind that some products now deliberately randomize the MAC address, which makes determining the brand impossible.)
You may also have encountered the irritating situation that entering new information into the Device information does not immediately result in the Attached Devices table being updated. Updating the information appears to write to an internal table, but Attached Devices does not pull that new information from the table. Wait for several minutes, then refresh the page, and the new info will be there.