Forum Discussion

Aspirant

May 10, 2022

connecting app to orbi RBR750

I have a RBR750. The WIFI is working great. But the Orbi APP will not connect to my network. "ISSUES CONNECTING WITH "network"". I tried rebooting every thing multiple times. I tried reinstalli...

KevinLiT

NETGEAR Moderator

May 10, 2022

Hi tgeeez,

Please try factory resetting your RBR750.

For more information about factory reset please navigate to the link below:

https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings

Let me know if this helps!!

Best,

Kevin

Community Team

tgeeez
Aspirant
May 27, 2022
I tried the factory rest and the app still cannot find my orbi wifi. Also, the white ring on the orbi stay solid and will not go off
- FURRYe38
  Guru - Experienced User
  May 27, 2022
  Does this help with the orbi app any?
  
  https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/m-p/2227382#M5440
  
  Be sure that Local Network on the Apple device is enabled.
  - tgeeez
    Aspirant
    May 27, 2022
    I have a Samsung s9 android. I also can't get into the app setings.