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Forum Discussion
capiture
Sep 23, 2020Guide
Connection Failed - if the problem presists, try rebooting your router
Starting today 9/23/2020, I too am having this same issue all of a sudden. For the past month or so I've upgraded to Netgear modem and router. All their top of the line products. Network is working ...
Christian_R
Oct 02, 2020NETGEAR Employee Retired
Hello Orbi App users,
Thanks for taking the time to reinstall/update the Orbi app. I can assist with support reaching out to look into this further. If you wish to be contacted, please send me a private message with your contact information.
Thanks,
Christian
mcars
Oct 08, 2020Tutor
The app update still doesn't work. And the speed test doesn't work on the website, either, as all it does is shows the last successful speed test I had. So it's obviously related to something else as I upgrade my firmware shortly after 8/20
- capitureOct 08, 2020GuideSame here. Such a poor CS. After 2 weeks, how can you guys still not know what is going on with your app?
Disappointed!!!- mcarsOct 12, 2020Tutor
Another app update, not firmware. And it continues.
We are now approaching 60 days for me since it worked. Amazing.
- capitureOct 12, 2020GuideHonestly - Netgear... Got yourself together.
Very disappointed in the quality, and your service.
I will NEVER again but your products. I had an awful experience some 10 years ago, switched to other modems and eero routers. And made the BIGGEST mistake switching to you a couple of months ago.
NEVER again.