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Forum Discussion
Solved
connectivity
Changed providers. My RBR20 router is showing off line (red) on theNetwork map, but my satellite is showing green. The Internet, at top of network map is green as well.
Any ideas on why that is and how I can get the RBR20 router to be green,too.
Thank you, very much for your support.
The calix has an integrated router with it.
You'd be in a double nat if its not running in bridge/gateway only mode.
https://kb.netgear.com/30186/What-is-Double-NAT
options?
1. put the calix in bridge mode
2. put the orbi in access point mode
3. put the orbi's ip address in the calix's dmz
6 Replies
what modem/gateway is it connected to?
My modem is a Calix 844-G1
Service provider is MEC
Thank you for any assistance
The calix has an integrated router with it.
You'd be in a double nat if its not running in bridge/gateway only mode.
https://kb.netgear.com/30186/What-is-Double-NAT
options?
1. put the calix in bridge mode
2. put the orbi in access point mode
3. put the orbi's ip address in the calix's dmz
ptr28 wrote:Changed providers. My RBR20 router is showing off line (red) on theNetwork map, but my satellite is showing green. The Internet, at top of network map is green as well.
This appears to be a phenomenon related to the Orbi "app". My observation is that people who participate in this forum seem to use the Orbi web interface much more than the app. Netgear has a community forum specifically for the Orbi App. You may get a more informed response by posting the question there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
The satellite shows green because the connection between the satellite and router is good. An Orbi will function with no internet connection at all. Of course, it will not be useful for most of us. ( We actually had a post by a hospital group that uses an Orbi network in Haiti to connect all their laptops to their database and have no internet connection.)
You did not indicate whether devices are able to access the internet. If they are, then it is pretty obvious that the change in ISP's has disrupted some feature that the Orbi app uses to verify "all is good".
What does the Orbi web interface report as far as the Orbi status?
