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Solved
CRAZY!!! - No Clear way to change or add "My Trusted Devices" in "Two-Factor Authentication" in App
I've searched and seen the threads but no clear way of adding a new phone (iPhone) and deleting an old phone (Android) "Primary" from "My Trusted Devices" in app. This is nuts. Should be a simple thi...
I experienced the same frustration ... and was able to resolve by:
Uninstalling the Orbi app from my iPhone.
Running a manual setup.
At the end of that process, it asked whether I wanted my verification code sent to my email or phone. Always before email was the only thing that worked. This time it actually sent a verification code to my iPhone. Then it said my Orbi was already set up so I went back to the Dashboard. All works!
Note that this process included following their instructions to disconnect the Orbi from the modem and power cycle the modem, then plug your Orbi back in to the modem. Never had to touch my satellite - not even to re-sync.
Hope this helps!
I experienced the same frustration ... and was able to resolve by:
Uninstalling the Orbi app from my iPhone.
Running a manual setup.
At the end of that process, it asked whether I wanted my verification code sent to my email or phone. Always before email was the only thing that worked. This time it actually sent a verification code to my iPhone. Then it said my Orbi was already set up so I went back to the Dashboard. All works!
Note that this process included following their instructions to disconnect the Orbi from the modem and power cycle the modem, then plug your Orbi back in to the modem. Never had to touch my satellite - not even to re-sync.
Hope this helps!
Thanks, After removing and reinstalling app I was able to add my new device and delete the old one. I did not have to do anything with modem or Orbi.