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Forum Discussion
Solved
Deleting access to a CBR750
I have a CBR750 at a rental property I am selling. I want to relinquish ownership of this device, and remove my remote access to it via the ORBI app. I also have an ORBI setup at my permanent resi...
Thanks for the quick response. To clarify, I should-
1, DO a factory reset on the physical device.
2. Remove the device from my my.netgear account.
3. DO NOT Delete MY Netgear Account (which chat support recommended. I thought that sounded odd)
This will allow the new owner full access to the device once he sets up an account and adds the device to his account.
Correct?
You can remove it from Orbi app and I would also remove it from your NG account as well:
Only removing from Orbi app/NG Account only effects the device our removing.
Thanks for the quick response. To clarify, I should-
1, DO a factory reset on the physical device.
2. Remove the device from my my.netgear account.
3. DO NOT Delete MY Netgear Account (which chat support recommended. I thought that sounded odd)
This will allow the new owner full access to the device once he sets up an account and adds the device to his account.
Correct?
Yes.
Yes.
Correct. Just remove the devices if seen there from your NG account.