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Theobuck's avatar
Theobuck
Apprentice
Aug 27, 2022
Solved

Device Manager error CDIL-API-FAIL (RBR750) Different solution

I have been having this problem for months. I had a case opened with gearhead support, since May 5th. After Firmware upgrades, rebooting, factory resets, and a painful process of getting log files p...
  • Theobuck's avatar
    Theobuck
    Aug 30, 2022
    I am monitoring and will hold off on updating the firmware for a week or two. Side note I didn't give the devices the character name. I am on V4.6.9.9
Theobuck's avatar
Theobuck
Apprentice
Aug 28, 2022
IOS in the Orbi app under Device Manager. On the web interface, I had no error message, but the list was blank
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 29, 2022

    Thanks for letting us know. Glad you figured it out. 

  • Theobuck's avatar
    Theobuck
    Apprentice
    Aug 30, 2022
    I am monitoring and will hold off on updating the firmware for a week or two. Side note I didn't give the devices the character name. I am on V4.6.9.9