Device Manager error CDIL-API-FAIL (RBR750)

I've recently updated to the latest firmware for my RBR750 system and since the Orbi app (iOS 15) has a few issues: 1. Every time I tap on Device Manager I'm getting an error "CDIL-API-FAIL" erro...

madhu3110
Jul 07, 2022
This issue CDIL-API-FAIL (RBR750) on my router is fixed. I had a call with customer care(may be technical) for an hour long.
He helped me upgrade the firmwares of my Router and Satellites to RBR750-V4.6.8.5 and RBS750-V4.6.8.5.
After upgrading the firmwares and doing a factory reset the issue is resolved. Now I am able to access Device Manager and could Pause/Resume the devices.

FURRYe38

Guru - Experienced User

Dec 08, 2021

Can you see a listing of the RBR750 and a LOCALLY connected option?

What mobile devices are you using? Android or Apple?

claudiut

Apprentice

Dec 08, 2021

Yes, I see the locally connected option for RBR750; i selected it, but no change in behavior (same error)

Using Apple devices (iPhone and iPad) I installed the app on both ipad and iphone just to see if it makes any difference

FURRYe38 wrote:
Can you see a listing of the RBR750 and a LOCALLY connected option?
What mobile devices are you using? Android or Apple?

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Device Manager error CDIL-API-FAIL (RBR750)