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Forum Discussion

PVD4540's avatar
PVD4540
Tutor
Jul 21, 2020

Device Manager on the App

Device Manager on the App doesn't work and customer service is worthless.
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jul 23, 2020

PVD4540,

 

May you explain what occurs when attempting to access the device manager page? Can you provide the Orbi app version you currently have installed (iOS/Android)? 

 

Thanks,

Christian 

PVD4540's avatar
PVD4540
Tutor
Jul 23, 2020

Nothing......doesn't work.  I can see the devices but can't pause the internet or remove the devices.  Nothing happens.