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ginunicyb's avatar
ginunicyb
Aspirant
May 31, 2020

Different satellites status in the App and orbilogin.com

Hello, 

 

Status of Orbi Satelites differs in the Orbi App (disconnected - red) and Orbilogin web page (connected - green). I can see devices connected to the satelites in the Web Interface, but according to the Orbi App no devices are connected to the satelites.

Would appreciate any suggestions on how to fix it. Please see screenshots with some additional information attached.

 

Orbi App version 2.5.4.1036. 

Router Firmware Version V2.5.1.8