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Forum Discussion

RM2020's avatar
RM2020
Tutor
Feb 04, 2021

Disabled certain devices in device manager and when trying to turn back on the app is not working

I have had this issue the two times that I have separately tried to pause my kids iPads.   Here is the issue: 1. I tried to stop my kids iPads through the device manager GUI in the ORBI app 2. Af...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 09, 2021

Hi RM2020,

 

May you provide us with the current firmware version you have installed on your Orbi router along with the app version on your mobile device.


Thanks,

Christian