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Tagmut's avatar
Tagmut
Initiate
Mar 06, 2020

Duplicate devices listed

How do I fix the below. I updated the firmware to 2.5.1.8 and then all devices connected to my wifi network are listed twice. I verified that each duplicate lists the same details from IP address, MAC address, connection type and link rate. When I access via anything except the app, the devices are only listed once so I think its a bug in teh app but not sure. I tried relaoding the firmware but no change. I don't really want to do a factory reset if this is a bug but multiple updates to the app have been released (latest was yesterday) and the problem remains. Anyone else having this issue and what can I do to fix? Thanks

 

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 09, 2020

    Hello Tagmut, 

     

    If you choose to do a factory reset on the Orbi units I'm curious to hear the outcome. 

     

    Looking forward to hearing back from you!

     

    Christian