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Forum Discussion
StevieDo
Apr 11, 2023Guide
Extended Warranty on my Orbi Mesh System
The Orbi Mesh SYSTEM I bought included a 750 Router and one satellite. This is the RBK752 SYSTEM. Netgear is very quick to sell things like ARMOR, Parental controls and Extended Warranties. I bought ...
- Apr 29, 2023
To update this issue, I received a call from Netgear today to apologize to me and make clear that both my router and satellite are covered by the extended warranty. Thanks to everyone who helped!
StevieDo
Apr 29, 2023Guide
Thanks Kevin. What you posted actually supports my claim that I purchased an extended warranty on a new Netgear product (the RBK752) within 90 days and therefore my RBK752, which is a router and satellite, should have hardware coverage. Why is Netgear trying to say they are only going to cover the router and not the satellite? It seems they are just trying to anger customers for no good reason.
StevieDo
Apr 29, 2023Guide
To update this issue, I received a call from Netgear today to apologize to me and make clear that both my router and satellite are covered by the extended warranty. Thanks to everyone who helped!