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Forum Discussion
Fail to speedtest- connection failed
I got the Orbi AX4200 RBK752, and I am trying to perform speedtest and it keeps givimg me " Failure to Connect" . At first the numbers where rinning and then i would get the error message and now...
Similar problem. The Internet Speedtest from the Orbi app appears to have stopped working. "Connection Failed. If the problem persists, try rebooting your router." Ok...did that (multiple times)...still have error message. Rebooted my cable modem (Netgear CM1000)...still no joy.
Run speedtest from a Mac (connected to the router)...and speeds are normal. Ran "speedtest" on my phone (not using Orbi App)...and speeds are OK. Problem with app?
Suggestions?
Starting today 9/23/2020, I too am having this same issue all of a sudden.
For the past month or so I've upgraded to Netgear modem and router. All their top of the line products.
Network is working fine and I am connected to the internet.
The problem is that the Orbi App's speed test does not work. Once clicked it gives an error message stating: "Connection Failed - if the problem presists, try rebooting your router"
I have done nothing different to my network over this month and I am not sure why this portion of the app just stopped working.
I have upgraded to Apple ios 14. Not sure if there is a compatibility or setting issue that Netgear needs to solve?
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Thank you.
capiture wrote:Starting today 9/23/2020, I too am having this same issue all of a sudden.
For the past month or so I've upgraded to Netgear modem and router. All their top of the line products.
Network is working fine and I am connected to the internet.
The problem is that the Orbi App's speed test does not work. Once clicked it gives an error message stating: "Connection Failed - if the problem presists, try rebooting your router"
I have done nothing different to my network over this month and I am not sure why this portion of the app just stopped working.
I have upgraded to Apple ios 14. Not sure if there is a compatibility or setting issue that Netgear needs to solve?
Did you allow network access to the Orbi app ?
check setting> scroll down to apps area>click orbi> click on the local network setting and allow it.
see if it works.. I doubt it but worth a shot. Lol
