Forum Discussion

Kfir-E's avatar
Kfir-E
Follower
Apr 18, 2020

Fail to speedtest- connection failed

I got the Orbi AX4200 RBK752, and I am trying to perform speedtest and it keeps givimg me " Failure to Connect" .   At first the numbers where rinning and then i would get the error message and now...
capiture's avatar
capiture
Guide
Sep 23, 2020

Starting today 9/23/2020, I too am having this same issue all of a sudden.

For the past month or so I've upgraded to Netgear modem and router.  All their top of the line products.

Network is working fine and I am connected to the internet.

The problem is that the Orbi App's speed test does not work.  Once clicked it gives an error message stating: "Connection Failed - if the problem presists, try rebooting your router"

 

I have done nothing different to my network over this month and I am not sure why this portion of the app just stopped working.

 

I have upgraded to Apple ios 14.  Not sure if there is a compatibility or setting issue that Netgear needs to solve?

BiGMERF's avatar
BiGMERF
Apprentice
Sep 23, 2020

Did you allow network access to the Orbi app ? 

check setting> scroll down to apps area>click orbi> click on the local network setting and allow it.  

see if it works.. I doubt it but worth a shot.  Lol