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Forum Discussion
Kfir-E
Apr 19, 2020Follower
Fail to speedtest- connection failed
I got the Orbi AX4200 RBK752, and I am trying to perform speedtest and it keeps givimg me " Failure to Connect" . At first the numbers where rinning and then i would get the error message and now...
Cabinew
Sep 30, 2020Guide
jo2dv3
Oct 21, 2020Aspirant
I just got off the phone with Netgear Support to change the Channel on my Orbi's. I brought up this issue and they dodged it by having me go to speedtest.net
Bottom line still getting the error message on the Netgear Orbi App on my iPhone 11 Pro but we'll see what happens after the next firmware update
- CabinewOct 21, 2020GuideI called Netgear and they had me do a factory reset on my equipment and set everything up again. I did this and used my same network name and password and that fixed the problem, without me having to reconnect everything to the mesh system.