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Forum Discussion
Grey network indicator in orbi app
Does anyone know what it means in devices when a network indicator is shown as grey, in my case it is an apple device shown under 5 + 6Ghz ( no idea which one since all devices are accounted for). ...
Got a screen capture for this?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
here is the picture.
Can only think of it being a low signal level maybe.
How close is the device to the RBR or RBS?
I don't think so.
I just looked and everything on the first floor connected to Satellite-1 was grey and now they are all green.
Can it be old data? like the last time we pinged or somehitng is was full coverage so you get a grey icon?
Would be nice if there was a manual somewhere with this info, so you know what you are looking at and what it means.
Possible. Data getting refreshed over time.
Ya, I agree, would be nice to have some info on what it means.