NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

John_Ba's avatar
John_Ba
Luminary
May 09, 2024

How to deal with Orbi app when seting up new network

I currently have a RBR50 net work thats having problems
I am going to replace it with a RBK853. I have the Orbi app set up for the current RBR50 what is the best way to set up the new ones, replace the app or?

7 Replies

Sort By
Replies have been turned off for this discussion
  • FURRYe38's avatar
    FURRYe38
    Guru
    May 09, 2024

    Select Setup New System on the Orbi app menu and follow the instructions for getting a new system installed.

     

    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message

     

     

    2nd Option to consider as well. You can setup the new incoming system offline from the ISP services, and set it up manually.

    https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface

    While you get the new system setup manually, you can use same SSID name and PW for the wifi on the new incoming system. Once the incoming system is setup, turn OFF any existing RBS and the incoming RBS. Take the incoming RBR to near the existing RBR, Reboot the ISP modem or ONT. While the modem or ONT is rebooting, disconnect the WAN cable from the existing RBR and connect it up to the incoming RBR. Power ON the RBR soon after. When the incoming RBRs front LED stops blinking WHITE and turns OFF, power OFF the outgoing RBR. Your wifi devices that had been connected to the prior existing RBR will auto migrate and connect to the new incoming RBR. 


    Then power ON the incoming new RBS. 


    Something I do all the time as I change out systems every so often.