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herbak's avatar
herbak
Tutor
Nov 26, 2020
Solved

I cannot edit username in iOS app from admin to my actual Netgear user name

I used to be able to login using email address as account name and password. Now the user name is stuck at admin and i cant chage it to my email.  Any help is appreciated. Thanks,  
  • herbak's avatar
    Jan 10, 2021

    I found the solution for this problem.

    You have to use a web browser to log into you equipment and it will promt you to change password using admni as user name.  Once you do this you can now use the app on ios and android using admin.

     

    Good Luck!

    Herb