NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Jan 11, 2024I got up yesterday my Orbi app for my 750 would no longer log in
I got up yesterday my Orbi app for my 750 would no longer log in the first screen was we do not recognize this device Log in denied. I now my password is right because i can go to orbilogin.com and ...
CrimpOn
Jan 11, 2024Guru - Experienced User
Random thoughts:
- The Orbi 'app' uses different credentials than the Orbi web interface. At what point does the app comment about "not recognizing the device"?
- Since it is possible to access the web interface, what does the Attached Devices screen say about Access Control?
(toward the top, above the list of satellites). If it says Access Control is on, what about navigating to the Advanced Tab, Security Menu, Access Control and turning it off.