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Forum Discussion
I got up yesterday my Orbi app for my 750 would no longer log in
I got up yesterday my Orbi app for my 750 would no longer log in the first screen was we do not recognize this device Log in denied. I now my password is right because i can go to orbilogin.com and ...
Random thoughts:
- The Orbi 'app' uses different credentials than the Orbi web interface. At what point does the app comment about "not recognizing the device"?
- Since it is possible to access the web interface, what does the Attached Devices screen say about Access Control?
(toward the top, above the list of satellites). If it says Access Control is on, what about navigating to the Advanced Tab, Security Menu, Access Control and turning it off.
Thanks for the response let me Ans this by bullets
Random thoughts:
- The Orbi 'app' uses different credentials than the Orbi web interface. ***YOU Are correct but its the same as the net-gear website which is what i men sorry if i misspoke**** At what point does the app comment about "not recognizing the device"? ***As Soon as i put the UN and PW in it goes to not recognized device then quickly goes to Log in Denied***
- Since it is possible to access the web interface, what does the Attached Devices screen say about Access Control?
(toward the top, above the list of satellites). ***I do not see anything about access control*** If it says Access Control is on, what about navigating to the Advanced Tab, Security Menu, Access Control and turning it off. ******Access Control Says to use access control use the Orbi App***
Well, fudge. My Orbi Attached Devices shows this:
By any chance is Smart Parental Controls (SPC) enabled on this Orbi?
Yes i use both.