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Forum Discussion
bealex
Mar 13, 2024Aspirant
I want to move the device from one account to another
Hi. I bought a router, and my friend helped me to install and configure it. In the process he registered it to his account. Is it possible for the device to be moved from his account to mine? It ...
- Mar 13, 2024
You friend can go to his page on my.netgear.com
Click on View Product, then at the very bottom of the page (scroll down - and down - and down) is this:
After he unregisters the product, then you should be able to register it to your account.
(and then change the Orbi 'app' to use your account instead of his.
donald-mate
Mar 25, 2024Aspirant
Yes, it's possible to transfer ownership of the router from your friend's account to yours. Typically, this involves contacting the router manufacturer's customer support or accessing the router's online account management system, if available.