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Forum Discussion
Icon of attached device in app not the same of web UI
Icon for attached device on the app are not complete and the same as web UI. For example I have media gateway and Android device that correctly show in the web UI but in the app are just generic netwo...
Maybe an app udate...
Same issue here at my home location. I am updated to the current version of firmware (2.5.1.8) on both the RBR50 and RBS50 However, within the browser/Web UI, under the Attached Devices section, all of the devices, IP and MAC addresses are correct including their correct Device Model, Device Name, Device Type and appopriate icons. However when looking at these devices in the Device Manager via the Orbi App (most current iOS version and no updates are available), the Device Model, Device Type and associated Icon does not match what is setup and appearing in the browser/Web UI, for any of the displayed devices. The only thing that matches is the Device Name.
Any idea how to sync the app with what appears in the browser/Web UI?
FYI - this is not happening on separate but identical setup of RBR50 and RBS50's that I have setup at my office.
I also have seen this issue with the Android App. I have a ticket open with NG and they have confirmed the issue and state that their engineering team is working on fixing the bug in the app.
For me, "smart lock" icons in the Web UI appear as "network" icons in the app. And the Android app will not save changes to the icon.
