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Forum Discussion

MarcoBru's avatar
Oct 12, 2020

impossible to access orbi via web

I just updatd my firmware

I can access to the system via the app on my iphone (login with face and 2 factors) but I CANT login via web anymore

My old password (apple generated) was considered unsure.

I can try to change it on my iPhone, but THIS STUPID TOOL run the safety check ALSO on the OLD one!!!

So, I cant enter the old password and I can't change it!!! UNSANE

So now I'm stucked here... cant change it, can't access via computer. 

Any hint???

 

 

1 Reply

  • Please post about this in the Orbi app forum:

    https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

     

    If your using iphone and updated to iOS 14.0.1, there is a known problem with this version of iOS. 

     


    MarcoBru wrote:

    I just updatd my firmware

    I can access to the system via the app on my iphone (login with face and 2 factors) but I CANT login via web anymore

    My old password (apple generated) was considered unsure.

    I can try to change it on my iPhone, but THIS STUPID TOOL run the safety check ALSO on the OLD one!!!

    So, I cant enter the old password and I can't change it!!! UNSANE

    So now I'm stucked here... cant change it, can't access via computer. 

    Any hint???