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Forum Discussion
Papasmurph
Nov 04, 2020Aspirant
IOS 14 upgrade is freezing Wifi
Hi I have had a similar but different issue after upgrading iPhone x and iPad Pro to IOS 14. My Orbi Wifi has been operating without issue for nearly 2 years with up to 20 different devices attachin...
horsecore
Nov 11, 2020Aspirant
I am having a similar issue. Upgraded an iPhone 11 Pro to 14.1 sometime in October, was receiving constant prompts to enter my network's WiFi password. Some quick searches revealed this to be related to VPN services running on the phone - had one installed from Bitdefender Armor (via Netgear), removed, and issue seemed to be resolved. My wife's phone, also an 11 Pro, did not have this issue as she is not using Bitdefender Armor at this time; all other devices in the home were operating normally.
Fast forward to Monday this week and my internet connectivity on my phone is not working - connection to our home wireless network is fine but it behaves as if there is no internet connectivity. Rebooted modem and router, no difference, rebooted phone, no difference, reset network settings on the phone, no difference. I had a pending update to 14.2, updated, no change. Disabling and re-enabling WiFi seems to correct the issue but only momentarily. My wife's phone is also experiencing the same set of issues. All other devices in the home are working as expected.
Found a post on Apple's developer forums (https://developer.apple.com/forums/thread/651079) suggesting to try Google's public DNS addresses - no change. Also on that forum, a user described changing their security type on their router to "WPA2+WPA3" which unfortnately for us is not an option with the Orbi RBR50, we only have WPA2-PSK [AES] or WPA-PSK [TKIP] + WPA2-PSK [AES]. Router and satellite are running the latest firmware as well, V2.5.2.4.
Checked adding a new wireless network on the iPhone Pro 11 and of the security types available, default is WPA2/WPA3...there is no WPA2 only. I cannot validate what was present on my phone before updating to 14.x but I have an old iPhone 5s running 12.4.8 and WPA2 by itself is an option and this phone has no issue with internet connectivity.
My guess would be something to do with the WPA2/WPA3 security type currently set on IOS (could have been present before, not sure) and the lack of the option on the router.
Anyone else have thoughts?
- horsecoreNov 11, 2020Aspirant
As an update for my specific scenario, I did change the security option on my RBR50 to WPA-PSK [TKIP] + WPA2-PSK [AES] and now connectivity to the internet seems stable. My theory may hold some water but curious what others are seeing.
- tweadickNov 23, 2020Aspirant
I am having the same issues as above, I did change the security option on my RBR50 to WPA-PSK [TKIP] + WPA2-PSK [AES] but it has had no effect.
My iphone works fine in other locations on wi fi, my wife's phone which is android has no problems with my orbi, the issues appear to be between my iphone since I updated to ios 14 & my orbi router. Whenever i log into my network it crashes everything & the only solution is to reboot the router. This has been going on for a number of weeks & as I work from home it is a nightmare
- horsecoreNov 23, 2020Aspirant
Bummer - was hoping I found a common thread that may have been helpful to others in this situation. Thank you for sharing your experience.
I have an email correspondence with the Netgear team, waiting on some feedback. I will update this thread once I hopefully have some new information.