NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
iOS 14
After upating my iphone to iOS 14, I cannot log into the Orbi application via local access. I can still access via remote access. Please help.
Update 29 September 2020.
Orbi has released a new update 2.6.4.13 and my problem has been solved. It is working now. Thank you everybody.
So after reading this thread and not understanding some of it... Are there any easy difinitive answers on this app? It's been broken for me for close to 2 months at this point. I already have the LAN access activated, but it just says it can't connect. It just tells me Wifi not detected, despite being connected to the phone. I just downloaded the most recent update yesterday and it didn't do anything to fix the problem. Tried deleting and reinstalling again 3 times and it still doesn't recognize the wifi.
GY84, I feel your pain (if you see my posts, I've been fighting this thing for quite some time). Two possible sources of good news:
- This morning I saw an update on the Orbi app come through -- so maybe, just maybe, Netgear fixed this hot mess, and
- The general consensus is that the problem of not seeing the the local network is due to the way Netgear developed their various apps, and if you have more than one installled, it screws up the others.
So, here's what I recommend: Check to be sure you don't have any other Netgear apps installed on your device (including My Time, Insight, Nighthawk, ReadyCLOUD, Genie, and Mobile). Then delete the Orbi app, reinstall it and (before you launch it) reboot your Orbi system (just in case, not sure this matters), and then try it. That's what worked for me.
Let us know how it works out.