NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
IOS app 2.9.6.0 cannot detect rbs50 satellites connected
After updating my iOS app to 2.9.6.0, the app can no longer detected my 2 satellites are connected. They show offline. Using the browser to run the web interface has no issue finding the router and bo...
Hello Dabbit,
May you factory reset your router by holding down on the reset button for 15+ seconds using a pin/needle. You will need to run through the setup assistant again.
Regards,
Christian
Thank you for your reply.
Why would it be the hardware if access via browser see all 3 online? It’s the app.
Try the reset of the RBR and RBS and run thru the setup wizard as suggested. A reset also clears out misconfigurations.
Dabbit wrote:Thank you for your reply.
Why would it be the hardware if access via browser see all 3 online? It’s the app.
- I did a reset and reconfigured the router and the satellites. Didn't work. The app does nog show the correct information and the web interface does show 'online' with an IP.
