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Forum Discussion

Dabbit's avatar
Dabbit
Aspirant
May 28, 2021

IOS app 2.9.6.0 cannot detect rbs50 satellites connected

After updating my iOS app to 2.9.6.0, the app can no longer detected my 2 satellites are connected. They show offline. Using the browser to run the web interface has no issue finding the router and bo...
Dabbit's avatar
Dabbit
Aspirant
Jun 08, 2021

Thank you for your reply. 

Why would it be the hardware if access via browser see all 3 online?  It’s the app. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 09, 2021

Try the reset of the RBR and RBS and run thru the setup wizard as suggested. A reset also clears out misconfigurations. 

Dabbit wrote:

Thank you for your reply. 

Why would it be the hardware if access via browser see all 3 online?  It’s the app. 

 

  • Licorice1978's avatar
    Licorice1978
    Initiate
    Jun 13, 2021
    I did a reset and reconfigured the router and the satellites. Didn't work. The app does nog show the correct information and the web interface does show 'online' with an IP.