iOS Orbi app not showing attached devices (RBK853)

Hi Tantrum - I did greatly appreciate your response and i did get your message through the email notification. Perhaps your post was removed because you made a reference to a 'tool'. In any case, I looked at the names of my devices and there are no unusual characters included. 

I haven't done a full router factory reset yet, but I did reinstall the satelittes after factory-resetting them. This did not work. In another thread I read that updating the firmware manually, even with the same version as I already have, solved it for some users. Unfortunately, while I can manually log into the router, I am unable to log in manually into the satellites. For some reason the admin/password of my router is not accepted by the satellites. It probably is a firmware issue and hopefully a future version will solve it. I don't know if this is region specific or not (I am based in Asia). In any case, after spending a significant sum of $$ one would expect that all aspects of the system would work, but no. At least the network itself is running fine.