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Forum Discussion
RWBramel
May 18, 2020Tutor
IOS software fails Again within hours of Reinstallation Problem NOT SOLVED
As I reported in an earlier post my ipad version of the orbi software showed "no devices" when the browser version showed 53 devices. The 53 device answer is correct and the ipad version is incorrect...
RWBramel
May 18, 2020Tutor
This is crazy! I tried again after posting the previous message and again, the app showed no devices. I tried speed check (which previously had not produced an answer) and surprisingly I got correct speeds of around 200mbps. THEN I returned to the home page and. Amazingly all the devices showed up. What is going on ?
Tried a speed check using my iphone (this is the installation that previously had showed zero) and got good speed results. Returned to the home page and now it also shows devices.
- Christian_RMay 20, 2020NETGEAR Employee Retired
Hello RBWramel,
May you provide the current firmware version your device is on along with the current Orbi app version you have installed on your iOS device.
Christian
- chocmonk01May 25, 2020Aspirant
Firmware on router/satellite: V2.5.1.8
App version on IoS: 2.5.1.2
As in teh other posts, Device Manager on the Iphone says "No device found!" while web shows them all. Speed testing has no impact.
:smileymad:
- RWBramelMay 25, 2020Tutor
So, the title says it. i have iOS orbi software on both an ipad and an iPhone. Both devices are fully up to date. Both have the latest Orbi software. Whether the Orbi will show the 50+ devices or show '"no devices found"" is a random event. Again last night five attempts from my phone got "no devices". This morning, with no changes to anything, the iPhone shows all devices. Same thing has happened with the iPad.