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Solved
Iphone 14.01 upgrade has "broken" Orbi App
First , I love the Mesh WiFi. We upgraded from a Nighthawk 6 months ago and everything including Orbi App (which is also great) was all working smoothly until..........I upgraded my iPhone 11 to 14.0...
Hello seckersl,
May you reinstall the Orbi app as we pushed out an Orbi app update (iOS) this week. I would also recommend checking to see if your iOS device has iOS 14.2 available for update.
Regards,
Christian
iOS Orbi app v2.6.7.0 is broken. I get the same thing - "Detecting Product" and it cannot and says that it couldn't connect to my network. Previous app version worked fine until I updated it today. The app update was apparently released about 3 days ago.
The iOS app is broken. It's not your router, it's not your firmware, it's not iOS. They need to fix the bug they introduced in the app.
I thinks its the orbi app too 2.6.7.0. the previous version of Orbi App fixed my original probelms with not getting Local network approval but now 2.6.7.0 has introduced spinning wheel and eventtually error message "(code CDIL-API-FAIL) when trying to select Device Manager within Orbi App. From PC everything looks good
Steve
seckersl wrote:I thinks its the orbi app too 2.6.7.0. the previous version of Orbi App fixed my original probelms with not getting Local network approval but now 2.6.7.0 has introduced spinning wheel and eventtually error message "(code CDIL-API-FAIL) when trying to select Device Manager within Orbi App. From PC everything looks good
Steve
I am also facing this app issue with the same error message. This started when I updated my router to firmware 2.7.1.60
Also see my conversation here about this: https://community.netgear.com/t5/Orbi/Orbi-App-Bug-with-Firmware-2-7-1-60/m-p/1999542
- Removed old nighthawk app and restarted RBR50 from iOS app. Now I can again see devices in the app.