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Forum Discussion
Solved
Iphone 14.01 upgrade has "broken" Orbi App
First , I love the Mesh WiFi. We upgraded from a Nighthawk 6 months ago and everything including Orbi App (which is also great) was all working smoothly until..........I upgraded my iPhone 11 to 14.0...
Hello seckersl,
May you reinstall the Orbi app as we pushed out an Orbi app update (iOS) this week. I would also recommend checking to see if your iOS device has iOS 14.2 available for update.
Regards,
Christian
Solved! For me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D
still broken. i get the dumb api error and 0 devices. this whole thing started when they pushed armor on us, that piece of crap has caused the error and I guess tech support just cant figure this one out.
not to mention that now the app just crashes on IOS. 14.2. what a joke.
time for another vendor - google ?
I suspect that anyone with armor running still has the problem.
attention NETGEAR TECH:
have you TESTED THIS WITH ARMOR ?
apparently netgear upgraded two point releases on this and STILL didnt get it fixed
two errors - first a completely undocumented error about "unable to add"
second - the obvious database error that wasnt tested by the highly competent tech team at Netgear