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Forum Discussion

seckersl's avatar
seckersl
Star
Oct 15, 2020
Solved

Iphone 14.01 upgrade has "broken" Orbi App

First , I love the Mesh WiFi. We upgraded from a Nighthawk 6 months ago and everything including Orbi App (which is also great) was all working smoothly until..........I upgraded my iPhone 11 to 14.0...
  • Christian_R's avatar
    Christian_R
    Nov 12, 2020

    Hello seckersl, 

     

    May you reinstall the Orbi app as we pushed out an Orbi app update (iOS) this week. I would also recommend checking to see if your iOS device has iOS 14.2 available for update. 

     

    Regards,

    Christian 

Isnt's avatar
Isnt
Star
Dec 13, 2020

Solved! For me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D

 

relberfeld's avatar
relberfeld
Apprentice
Dec 13, 2020

still broken. i get the dumb api error and 0 devices.  this whole thing started when they pushed armor on us, that piece of crap has caused the error and I guess tech support just cant figure this one out.