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Forum Discussion

tg_Orbi's avatar
tg_Orbi
Follower
Oct 10, 2020

iphone app cannot detect orbi

RBR20 with RBR30? satellite.  V2.5.1.16 version firmware.  phone app version 2.6.4.13   Cannot connect with iPhone 8 plus with orbi app.  At initial install could connect.  Could connect via anywhe...
chinashaw's avatar
chinashaw
Aspirant
Nov 30, 2020

HI,

I am just jumping in here. I had an iPhone XR and now the 12Plus and have the same issue. I am connected to the network, got 4 bars and all that, I can browse the web and send messages. I cannot connect to the network via the app. It just tells me it is not there.

Then it is fine.

Then a day later it doesn't connect.

 

I have done the rebooting thing on both the router and the iPhone. I think it is an iPhone & Orbi app issue? I shouldn't have to reboot all the time.

 

Any thoughts, apart from my usual one, which is A*rse and then ignore it until it works again, which is a little frustrating.

steffanj's avatar
steffanj
Aspirant
Jan 24, 2021

Having this same issue. Phone is connect TO the Orbi satelite, yet the mobile app won't show any connectivity.  Haven't done an iPhone update in a while, so I'm not sure what to do.  Just started happening 2 weeks ago and I can't figure it out.  Any help would be great!! 

chinashaw 

Thx