Forum Discussion

Guide

Sep 25, 2020

Solved

iPhone IOS 14.01 problems with Orbi App

Hi, I am having trouble with the new IOS 14 system in combination with the Orbi App. After reading that there must be granted access to the local network in the privacy tab off iOS 14. I thought "le...

Networksniffer
Oct 02, 2020
Hi,
Everything works now after the new release.

Thanks.

Christian_R

NETGEAR Employee Retired

Sep 25, 2020

Hello Networksniffer,

May you refer to the article below and see if you're able to view the local network access slider in your iPhone's settings. You may need to reinstall the Orbi app.

https://kb.netgear.com/000062316/Why-am-I-being-asked-to-let-the-Nighthawk-or-Orbi-apps-connect-to-devices-on-my-network-on-my-iOS-device

Christian

Speast

Tutor

Sep 26, 2020

Where is the local access slider on the iPhone? I've googled it and found no answer.

The verification method to send to iPhone thru a push notification and the email option locks up (ie the "Continue" button is greyed out).

Thanks!

Networksniffer
Guide
Sep 27, 2020
Hi
I think there is no local access slider. When you install the Orbi app it creates a record called Orbi in privacy /local network. This has a slider which give your Orbi app access to the local network. This must be green. When you slide it left it is off and colored gray. That is what they probably mean.